IntelliNet Corporation:

IntelliNet increases global customer service quality and reduces the time and cost of travel by implementing BrightCom Integrated IP Conferencing and Collaboration.

IntelliNet Corporation is a Global Managed Service Provider and IT Consulting Company. Remotely monitoring and servicing clients across the world, IntelliNet requires extensive collaboration capabilities anytime/anywhere. Like many other companies today, IntelliNet requires an effective and cost effective way to communicate, conference and collaborate 24x7x365.

Specifically, IntelliNet executives required Prevail to help them increase the performance and productivity of:

• Global customer support
• Third party vendor communications
• Training regimens
• Project delivery and collaboration

At the same time, BrightCom Integrated IP Conferencing and Collaboration was required to help reduce the over-all costs associated with accomplishing these objectives.
IntelliNet engaged Prevail to implement BrightCom Integrated IP Conferencing and Collaboration, a complete business system that unifies audio/video/web-data collaboration and conferencing.

BrightCom Integrated IP Conferencing and Collaboration is an innovative system using acceleration and compression software operating on a standards based Linux appliance. BrightCom Integrated IP Conferencing and Collaboration delivers high quality integrated audio, video, and data conferencing at low bandwidth requirements. Prevail is a National Premier Integration Solutions Partner for BrightCom and provides video conferencing and web/data collaboration business systems and related services.

As an IP appliance residing securely inside the network, IntelliNet has the capability to easily scale one to many. IntelliNet is using the flexible architecture of the system to successfully address the stated objectives. All collaboration meetings are easily managed and quickly set-up. Meetings can be recorded for playback, auditing, change management tracking, training, sales presentations, etc.

John Bradbury, Vice President of Operations states IntelliNet's initial investment in this solution has more than paid for itself and is providing IntelliNet the flexibility we required. Prevail provided for all installation and training. BrightCom Integrated IP Conferencing and Collaboration is easy to use, and is a low resource over-head system allowing us to effectively collaborate our various project and client resources from anywhere 24x7x365.

Medical Mutual of Ohio:

Medical Mutual of Ohio improves customer satisfaction and saves significant time and travel costs with BrightCom Integrated IP Conferencing and Collaboration.

A 2 billion dollar a year health insurance provider, Medical Mutual requires extensive conferencing throughout several offices in the region. Moving confidential healthcare information and resources from one area to another is vital to their success.

In an effort to reduce the time and costs associated with travel and critical project coordination and communication, MMO engaged Prevail to implement BrightCom Integrated IP Conferencing and Collaboration, a complete business system that unifies audio/video/web-data conferencing.

Using their existing IP network, the Prevail solution out-performed their existing conferencing system at significantly lower costs. This innovative solution, powered by BrightCom Technology, uses acceleration and compression software on a standards based Linux appliance. BrightCom Integrated IP Conferencing and Collaboration delivers high quality integrated audio, video, and data conferencing at low bandwidth requirements. Prevail is a National Premier Integration Solutions Partner for BrightCom and provides collaboration and conferencing business systems and related services.

John Columbro Director of IS states; ''The investment in this solution has paid off. As an IP appliance residing inside the network, we have the capabilities to easily scale one to many. Also, we are using the flexible architecture of the system to address many needs, such as, moving the Conferencing Consoles from one room to another without administrative support. It is a plug and play system. We plug the Console into an Ethernet port, and using DHCP the Conference Console is assigned an IP address and conferencing begins. Prevail provided for installation, training, and on-going support''.

This cost effective solution makes expensive legacy video conferencing systems and on-going hosted conferencing solutions obsolete. It is also providing MMO with a flexible, easy to use, and low resource over-head system to collaborate from anywhere 24x7x365. Conferences can be recorded for playback, auditing, change management tracking, training, etc.

MMO intends to expand the user base and use BrightCom Integrated IP Conferencing and Collaboration to address departmental functions such as; HR-interviews, training and customer support, executive meetings, corporate communications. Improved remote client project collaboration and support and 3rd party vendor control are performed with greater efficiency while reducing operational costs.